Power / Water & Sewage / Internet

Power / Utility Information 

For Quispamsis / Hampton / Kingston, NB Power will be your provider. 

NB Power:
Phone: 1-800-663-6272
Website: www.nbpower.com

Once you know your move-in date, you can complete this online form to sign up as a new client or contact NB Power via phone at 1 800 663-6272. 

When you contact them, they will need to know: 

  • The full-service address (including the apartment number if applicable) or the meter number 
  • Your date of birth and one piece of government-issued ID 
  • The name(s) of the individual(s) who will be financially responsible for the NB Power contract account. 

    They will also require a deposit (if you are a new customer).

    Details can be found here on the ‘New customer checklist’. 

    Rate Schedules and info on power here: https://www.nbpower.com/en/accounts-billing/understanding-your-bill/rate-schedules-and-policies 


    For the Saint John area, Saint John Energy will be your provider. 

    Saint John Energy:
    Phone: 1-506-658-5252
    Toll Free: 1-877-907-5550
    Email: customer.service@sjenergy.com
    Website: www.sjenergy.com

    Saint John Energy’s basic contact information can be found here: https://www.sjenergy.com/pages/contact-us
     

    You can set up a new account using this form: https://myaccount.sjenergy.com/public-forms/moving-form-new-customers
    If you are a previous Saint John Energy customer, you should be able to use your existing account and will need to change the address. 

    Payment Info – https://www.sjenergy.com/pages/billing-and-payment-options 

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    Water and Sewage 

     

    Well & septic – No action needed! 

    For Quispamsis water and sewage, you will deal with the Town of Quispamsis: 

    The lawyer will initiate setting this up when your purchase is finalized. There will be a request of transfer sent to Service NB who will then notify the town of Quispamsis of new ownership.
    Payments are typically made quarterly and can be done online or in person.

    General Info : https://quispamsis.ca/services/utilities/
    Billing & Payment : https://quispamsis.ca/services/utilities/billing-payment/
    Rates & Fees: https://quispamsis.ca/fees-rates/ 

     

    Saint John:
    Sewage and water will be with the City of Saint John. The lawyer will initiate setting this up when your purchase is finalized. There will be a request for transfer sent to Service NB who will then notify the City. Payments are made 2 times per year, in March and September. 

    You may want to check in on this as soon as possible to be sure that the bill is paid out by the previous owner. This way you will be sure there is nothing outstanding. 

    More info here – https://saintjohn.ca/en/water-and-sewer 

    Service request – https://saintjohn.ca/en/city-hall/permits-licenses-and-service-requests/reporting-damage-or-problem/water-sewer
    The Municipal Operations number is 506-658-4455. 

     

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    Garbage & Recycling 

    Quispamsis:
    Quispamsis has curbside garbage, compost and recycling. To check the schedule for your area, you can use this site and type in your address. https://www.fundyrecycles.com/solid-waste/garbage-recycling/recycling/  

    You may want to purchase bins for recycling which you can do at the town of Quispamsis. 

    For additional information, there are more resources below. 

    https://quispamsis.ca/our-community/garbage-recycling/ 

     

    Saint John: 

    Saint John has curbside pick-up that varies by area.
    To find out the schedule and type of pick-up for your area, type your address into this website: https://saintjohn.ca/en/waste-and-recycling/curbside-pickup 


    For additional information, there are more resources below. 

    Waste & Recycling –  https://saintjohn.ca/en/city-hall/permits-licenses-and-service-requests/reporting-damage-or-problem/waste-recycling 

    Recycling specific information : https://saintjohn.ca/en/city-hall/permits-licenses-and-service-requests/reporting-damage-or-problem/waste-recycling/recycling 

     

    Hampton: 

    Garbage and Recycling https://www.townofhampton.ca/garbage-recycling-compost/ 

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    Internet & Cable / Landline 

    To set up internet, cable, or a phone line, the key providers in the area are below. 

     Bell Aliant  – https://aliant.bell.ca/Bell_Internet 

    Rogers – https://www.rogers.com/web/consumer/internet 

    Eastlink – https://www.eastlink.ca/internet  

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    Postal Services:

    Canada Post 
    1-866-607-6301
    Website: www.canadapost.ca

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